Privacy Policy

LUSSO Private Estate Management

1. Introduction

LUSSO Private Estate Management (“LUSSO,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information with discretion and integrity.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information through our website.

Website: www.lussomgmt.com

Legal Entity: Lusso Private Estate Management
Registered Address: 830 Foster Rd. Napa CA. 94558
Country: United States
Contact Email: kent@lussomgmt.com

LUSSO acts as the data controller for personal information collected via this website.

The website www.lussomgmt.com was designed and developed by Stefano Fresch, Webflow developer, with attention to performance, security, and privacy compliance.

2. Information We Collect

We may collect personal information when you:

  • Submit a consultation request
  • Complete a contact form
  • Schedule an appointment
  • Interact with the website

Personal information may include:

  • Full name 
  • Email address 
  • Telephone number 
  • Property location (if voluntarily provided) 
  • Information shared in written messages
  • Technical data such as IP address, browser type, and usage data

We do not knowingly collect sensitive personal information.

3. How We Use Personal Information

We use personal information for the following purposes:

  • Responding to inquiries and consultation requests
  • Scheduling and managing appointments
  • Improving website functionality and user experience
  • Ensuring website security

We do not sell personal information.

4. Cookies & Analytics

This website uses cookies and similar technologies to:

  • Ensure proper website functionality
  • Analyze website traffic and performance
  • Improve user experience

We use Google Analytics to understand how visitors interact with the website. Google Analytics may collect anonymized usage data, including IP address and browsing behavior.

A cookie consent banner is displayed to visitors to allow review and management of cookie preferences.

You may also manage cookies through your browser settings.

We do not use advertising, profiling, or retargeting cookies.

5. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you may have the right to:

  • Request access to the personal information we collect about you
  • Request deletion of your personal information
  • Request correction of inaccurate personal information
  • Know the categories of personal information collected
  • Know whether personal information is disclosed to third parties

To exercise these rights, contact: kent@lussomgmt.com

We will respond in accordance with applicable California law.

6. International Visitors

Although LUSSO operates in the United States, we welcome visitors from other jurisdictions.

Where applicable under international data protection laws (including the European Union and United Kingdom), you may have the right to:

  • Access your personal data
  • Request rectification or erasure
  • Withdraw consent
  • Object to processing
  • Request restriction of processing

Requests may be directed to: kent@lussomgmt.com

7. Third-Party Service Providers

We may use trusted third-party providers to operate the website, including:

  • Webflow – website hosting
  • Google Analytics – website analytics
  • Bunny.net – media hosting

These providers process data on our behalf and in accordance with applicable privacy regulations.

8. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no transmission of data over the internet can be guaranteed as completely secure.

10. Intellectual Property

All website content, branding, text, and visual materials are the exclusive property of LUSSO unless otherwise stated.

Unauthorized reproduction or use is prohibited.

11. Limitation of Liability

While reasonable efforts are made to ensure accuracy, LUSSO does not guarantee that all content is complete or current at all times and reserves the right to modify content without notice.

12. Updates to This Policy

This Privacy Policy may be updated periodically. The latest version will always be available on this page with the updated effective date.